The comments are a rare admission of the weaknesses of AI moderation from a company that regularly touts AI as an imminent solution to many of its problems. He added: “Another challenge is to automatically discern this content from visually similar, innocuous content – for example if thousands of videos from livestreamed video games are flagged by our systems, our reviewers could miss the important real-world videos where we could alert first responders to get help on the ground.” Rosen said training AI to recognise such videos would require “many thousands of examples of content … something which is difficult as these events are thankfully rare”. Guy Rosen, Facebook’s head of integrity, wrote in a blogpost: “We are re-examining our reporting logic and experiences for both live and recently live videos in order to expand the categories that would get to accelerated review.” It said it received the first user report about the Christchurch stream 12 minutes after it ended, and because it was reported for reasons other than suicide it was handled “according to different procedures”.
